“Service excellence and efficiency have always been the cornerstones of our success and at DACHSER, our teams continue to place a high emphasis on customer-centricity; We are very proud to have won this award, it recognizes our resolute dedication to providing high-quality logistics services to our customers”, Huned Gandhi, Managing Director, Air & Sea Logistics for the Indian Subcontinent, proudly shared on getting recognized as the best company of 2022.
One of the leading freight forwarders, DACHSER India has positioned itself as an integrated logistics service provider with its comprehensive business model and connection to the European Road transport network of logistics service providers, offering its Indian customers an unparalleled level of “Local expertise with an expansive global reach”, while its overseas customers rest assured with a reliable world-class service partner in India. The firm’s strong presence across Pan India comprises its Regional Office in Mumbai and 15 branch offices, offering the full range of logistical services to its valued customers.
DACHSER is one of the world’s leading logistics companies. In India, it operates in the areas of Air & Sea Logistics, and also offers the infrastructure for Contract Logistics. Combining its seamless, global transport network with warehousing, customer-specific services, and exemplary IT solutions, DACHSER strives to create the world’s most intelligent combination and integration of logistics network services.
DACHSER has always been a customer-centric organization with a high focus on QUALITY. Managing customer expectations and maintaining high-quality value-added services continues to be the hallmark in this important market. Certifications like CEIV, AEO, and ISO provide the customers with a very high level of expertise and compliance. Besides, the staff is constantly guided by the DACHSER values for enhancing customer and partner relationships.
The DACHSER philosophy is founded on six important company values – Inclusive responsibility, Sustainability, Loyalty and Commitment, Integrity and Honesty, Openness and Respect, Entrepreneurship, and the courage to innovate. These values are the common compass for every employee here.
The Innovative Work Culture
The success of the team, based on respectful cooperation, is the strength of the DACHSER network.
While DACHSER believes in maintaining highly professional corporate structures to serve the customers efficiently, it also ensures a friendly and flexible working environment with a human touch, in which everyone is appreciated for their contributions. Anyone who works for DACHSER feels part of a large, global family, regardless of their location or function. Each individual gets the required resources and opportunities for reaching their full potential in an inspiring, motivating, and supportive work environment, surrounded & guided by professional colleagues.
The employees at DACHSER are united by the joy of working in inspiring and enthusiastic teams to serve the customer. With exceptional commitment and individual responsibility, they play an essential role in maintaining high levels of logistics performance and customer satisfaction.
Mr. Gandhi’s Take on Technology & its Incessant Advancements
Innovation plays a key role in building sustainable businesses, enhancing process quality, reducing costs, and addressing new challenges related to the market and customers. DACHSER observes and evaluates all the latest trends to promote ideas and innovations relevant for DACHSER and its customers. All research and development activities in these forward-looking fields are centrally combined by DACHSER and tested for their market viability.
Every successful innovation should have economic advantages or lead to gains in other areas of value. DACHSER has always been an innovation leader and set standards in the industry. For example, the invention of the swap body and the barcode can be traced back to the family-owned company. DACHSER is primarily focused on being a sustainable provider in the marketplace in order to create a tangible, long-term competitive advantage for its customers.
DACHSER IT network is one of the most innovative in the logistics industry. Core systems are developed in-house, and intelligently networked IT system makes it possible to manage and optimize logistics processes and the exchange of data down to the last detail. This includes standardized, need-based, tailor-made transport solutions, as well as total transparency in a secure system, ensuring optimal security of customer data.
Diversity and Inclusion at DACHSER
Being a global service provider, the diversity of its employees is one of DACHSER’s biggest assets. DACHSER India prides itself in cultivating a workplace culture that openly works towards gender equality and inclusion. They give great value to openness in the interactions with foreign cultures and peoples, and this integration and cultural diversity are demonstrated at our sites every day.
DACHSER promotes the expertise, creativity, commitment, and entrepreneurial responsibility of each individual employee. The unique team spirit of the worldwide, multi-cultural DACHSER family is characterized by its values.
Last year, DACHSER India has been honoured with the “Best Organization Supporting Women Empowerment 2021” award at the Indian Business Women Awards 2021, organized by Morpheus Enterprises because of its active role in implementing policies to create an empowering workplace for women.
Dealing with Unprecedented Pandemic Crisis
DACHSER’s teams have been the biggest strength, especially during the unprecedented juncture of pandemic crisis where they have risen to the challenges and have done a remarkable job. Even during the multiple phases of the lockdown, employees were continually engaged with the customers in organizing their urgent & critical shipments without any compromise to the health of safety of employees. Strict Health and safety protocols were implemented by the Head Office and followed diligently at all our locations.
DACHSER’s robust IT solutions and systems, a global network of offices, along with the highly experienced team of experts at all the branches worked relentlessly to ensure that the shipments continued to move albeit all the hurdles caused by the pandemic.
A formidable team of professionals, heading the functions (Sales, Air product, Sea product, Business, Projects, Contract Logistics, Finance, and BPO (Business Process Outsourcing) from the Regional office in Mumbai quickly formed a Crisis Management Team and worked relentlessly, together with the branches across India for facilitating the supply chains of the customers and they were able to come up with the reliable solutions for all transport modes throughout the pandemic.
Here, the expert team continues to alleviate the potential impacts of the pandemic by empowering the global supply chain with the efficacy of the global network and managing shipments of a wide range of industries, ranging from temperature-controlled pharmaceuticals to high-value goods, automotive components, retail, and many more.
crosscheck it once.
