Process Master Technologies: An agile and progressive IT software solution provider
There are some improvements in software development trends shaping better scopes across the business landscape. And here, Process Master Technologies has also become an eminent player in the IT software solutions industry to have come up with some one-of-a-kind offerings. In order to acknowledge its contribution to this space, we have depicted its vignette under this brand new company-centric edition.
Here, we are in an informal interview session with the Founder-CEO of Process Master Technologies — Anil Jain, who touched on various aspects of his business while dispensing some valuable business insights throughout the conversation. He states that his venture is aimed at inducing innovation revolution across the business world, where their valuable clients could experience the feeling of being the market leader in their respective areas.
Company Overview
Being one of the leading enterprise products and services companies, Process Master Technologies is well- reckoned to offer unequalled IT software solutions in the segments of enterprise applications, business process management, business analytics and enterprise mobility. The team builds end-to-end solutions that can exceed the quality criterion and ensure the performance that can meet the new-age market need. The service portfolio of the company includes Application Development, Mobile App Development, Implementation & Integration, IT Consulting Services, Business Analytics, Cloud Services, SAP Support & Implementation and Azure Cloud Service & Support.
Process Master Technologies leverages Power BI powered by Microsoft and AI to transform data into meaningful data to be analysed for providing better insights. For greater efficiency, the company heavily relies on the above-mentioned tools
For the founder, this company has been a passion-driven endeavour. “It is the perfect blend of the right time and right kind of people around us who encourage us and enlighten us through a new course of life,” he continues. From the initial stages, he pre- planned every step before execution. Earlier, he was focused on pharma innovation which lasted for a short period. After giving it some thought, he decided to target various industries with ERP solutions, utilizing deep industry expertise and IT advances to sync with the needs of the users.
Why Process Master Technologies?
From a product differentiation perspective, the Company ensures a competitive edge with its distinct features, performance, efficiency and reliability. Easy implementation, customer training and customer support are the core aspects of service offerings. Moreover, coverage, performance, expertise, responsiveness, transparent communication, courtesy, credibility and cost-effectiveness are some crucial factors that speak volumes for the company. And owing to the company’s unique business values, they were able to generate excellent value for their business even amid the challenging times caused by the pandemic. Needless to say, their diverse range of products and services has set benchmarks alongside adding some substance to the fight against the Covid- 19 crisis.
And when it comes to facilitating a touch of variety to the offerings, the company follows horizontal, vertical and concentric diversification. This can be witnessed in their service verticals stretching from Pharma space to FMCG/ Oil & Gas/Food & Beverages Industries. Additionally, they constantly keep diversifying their product portfolio utilising AI, Machine Learning, Analytics and Cloud that has proved to be exemplary for their business growth.
The flagship products
The company has launched an extraordinary product line that allows your business to scale greater heights. A few of the worthy mentions are—
Salestrip: – This application empowers your business with enhanced productivity. As a simple, intuitive and influential product, it accelerates your field force in the best possible manner.
Probiz ERP: – This innovative product ensures resilient, insightful, analytical, intelligent and coordinated operations to the client organisations, setting their businesses to pace effectively.
Promaint CMMS: – It is considered unique and top-notch company asset and inventory management software that is laced with some outstanding features to offer the businesses better asset visibility.
Role of R&D
The luminary proceeded ahead to explain the significance of R&D in the success of his organisation by quoting, “R&D is not only valuable to a company, but it is essential for continual growth.” Also, he emphasized that it plays an instrumental role to study market trends and identify customer pain points and requirements. At Process Master Technologies, there is an adept team to perform R&D processes to develop new-fangled products and tech-based solutions that can ameliorate their existent product portfolio and make them relevant to the changing market scenario.
Dealing with uncertainties
Anil unveiled his key strategies to navigate through any critical situation or deal with uncertainties in the form of the following postulates-
- By establishing a risk management plan
- By developing worst-case scenario
- Practising value-based decision making
- By diversifying Products and Services
And above that, his participative, transactional, transformational, delegate, and innovative leadership guides the way of the organisation in the best possible manner. His profound knowledge and insights have been the leading light to every individual at the company, allowing them growth on a personal as well as professional front.
A brief of the Board of Directors
- Mr Anil Jain is the Founder- CEO of Process Master Technologies. He incepted the company in 2012 as an IT solution providing firm that was headquartered in Indore, India. Since his entrepreneurial journey began with the foundation of his venture, his hard work, dedication, commitment and sincere efforts started making a difference in his favour. And hence, his brainchild emerged as a well-acclaimed name across central India as reliable providers of copper-bottomed off the shelf products and professional IT services. At present, he is steering the operations of the company as the CEO. Being at this position, he plays an imperative role in carving strategic planning for company development while creating a roadmap for defining its future evolution. Under his auspices, each individual is subjected to exemplary growth and Anil makes sure to lead their way by stimulating the quality of learning within them. As per the employees, he is a visionary leader and a phenomenal mentor to them all.
Alongside this, ensuring stupendous employment opportunities while granting exceptional corporate exposure to every teammate is also his foremost priority. His vision is aligned with making Process Master, an outstanding workplace that can be a key contributor to the comprehensive growth of each employee. His sheer attention is on making room for continuous learning and comprehensive growth for everyone.
- Atul Jain is the Co-founder and Director of Process Master. He is a commerce graduate with a Masters in Computer Application. His diverse experience and expertise lie in technology determination, solutions and development of strategic technology plans aimed at improving the productivity and profitability of the company simultaneously. As the director, his core job responsibilities include conceptualization of multiple products, managing their development while coordinating effective implementation to deliver perfection to the core.
A significant portion of his daily routine is heavily dedicated to scrutinizing and learning the present digital landscape and seeking and formulating products that could never lag in terms of quality, performance and efficiency. Indeed, his acuity and discerning abilities have been substantial to the company’s success in every possible way.
- Shubham Jain is leading the company operations as CTO and Director. He is an alumnus of the Vellore Institute of Technology from where he graduated. After that, he spent 3 wholesome years while working with Cognizant Technology in Chennai, Tamil Nadu. Later, due to unknown reasons, he found himself quite interested in his family-owned business which he joined to give his intentions a boost. No doubt, he is a highly efficient and skilled Software Systems and Development leader who possesses extensive experience in Windows-based Enterprise and SaaS-based IT systems that are most dominantly formulated to manage business operations. And in his work, his wide range of advanced technology components is endorsed by his in-depth acumen of various systems.
Specifically, he proves his knack in developing and engaging teams for better execution of business development strategies and delivers results to enhance their market presence while improving customer experience across the IT space.
Keeping employee spirits high
The management at the company is fixated on keeping employee’s well-being at the core of their work culture. They believe in empowering individuals with problem-solving skills and learning abilities to improve their competencies for a better future. And here and there, the administration hosts several programs to celebrate the achieved milestones. The company’s culture speaks of better employee engagement and prolonged relationship maintenance to ensure a positive environment. Rewards and recognitions are the indispensable part of their cultural principles where every senior executive appreciates the outperformers regularly. Along with this, the company nurtures a culture of collaboration where every single effort matters for the exponential growth of the organisation. For this, all the key officials strain every nerve to foster harmonious efforts towards a better tomorrow.
Future endeavours
For the future outlooks, expansion of the production facilities is the foremost priority for the company. Also, they have envisioned focussing on better product development procedures which will be accompanied by persistent efforts to penetrate other industrial spaces, sales network expansion and improved brand visibility. In this direction, they have planned to make a significant amount of investment as well.